We want to ensure you have a clear understanding of how our monthly billing process works so that you can manage your subscription with confidence.
How Billing Works
Monthly Cycle:
All subscriptions are billed on a monthly basis. Unlike some services that bill on a fixed day of the month, your renewal date is tied to the day you signed up. For example, if you register on February 10, your monthly invoice will be generated on the 10th of every month.Renewal Date Consistency:
Because your billing date is fixed to your signup day, you don’t need to worry about unexpected changes in your billing cycle. This predictable schedule makes it easier to manage your subscription and budgeting.
Managing Your Payment Method
Keep Your Payment Information Current:
To ensure a smooth billing process, please check your payment method regularly on your My Account Subscription page. Confirm that your card is active and that all details are up to date. An expired or outdated payment method could interrupt your service.
A Note on Payment Delays
While we strive to provide uninterrupted service, please be aware that if a payment does not go through immediately, the account may become past due. Rest assured, our system is designed to handle brief delays without any immediate disruption to your service.
We're Here to Help
Our goal is to keep you informed and comfortable with how your subscription works. Should you have any questions or need assistance, feel free to reach out to our support team. We’re here to help ensure that your experience with our service is smooth and hassle-free.