Your Vendor Store
Managing your product, inventory, orders, locations, events. Interact with your customers.
39 articles
- Default emoji product photosWhy your product might show an emoji instead of a photo, and how to upload your own image.
- Vendor DashboardThe Tools to Manage Your Storefront.
- AI tools — description, social post, and pricing helpersHow to use the in-dashboard AI tools to write product descriptions, generate social captions, and suggest pricing.
- Templates library — copy-paste text and social postsPre-written text messages, social captions, and emails you can copy-paste to promote your store.
- Messaging shoppers from your dashboardHow to send and receive messages with shoppers about their orders directly inside Homegrown.
- Reviews on your storefrontHow shopper reviews work, where they appear, and how to respond to them.
- Sharing your storefront link and QR codeHow to find, copy, and share your store URL — plus generate a QR code for in-person markets.
- I have products in my inventory but my storefront is emptyWhy products in your dashboard might not appear on your live storefront, and how to fix it.
- Optimizing Your Homegrown StorefrontHelping You Optimize Your Store for Local Pickup Success
- The Vendor Setup ChecklistEach step in the checklist helps you build out your storefront, verify your business, and get ready to sell.
- Adding Locations and Events to Your Vendor ProfileHelp customers know where to pick up their orders.
- Using the City/State PulldownFind your city and state in the pulldown.
- Adding Products to Your StoreAdd products and manage your inventory
- Setting up your payment accountAdd Deposit Information, Track Your Earnings, and Get Paid Seamlessly
- How do I start getting customers?Sharing your store link and promoting your store
- Adding and Managing PostsPost messages and photos on your page.
- Managing and Fulfilling OrdersFulfill orders with ease.
- Navigating the Vendor AppFind Everything You Need to Manage Your Store from the iPhone App
- Overview of the Vendor DashboardA quick overview of the Vendor tools.
- Setting up your vendor store🛍 How to Set Up Your Store on Homegrown (Vendor Guide)
Subscriptions & Billing
Manage subscriptions and payments.
- Understanding Your Subscription PlanHow your Homegrown subscription works, what it costs, and how billing works.
- Six months free with the Founding Vendor offerHow the founding vendor 6-month free promo works, who qualifies, and how to claim it.
- Switching between monthly, annual, and Founding Vendor plansHow to change your subscription billing frequency or move to the six-month founding vendor offer.
- Why isn't my bank info or payment method saving?Troubleshooting steps when adding a deposit account, payment method, or pickup location fails to save.
- Understanding Your Subscription Billing FrequencyHow often are subscriptions invoiced? When will I be billed for my subscription?
- Managing Your SubscriptionUpdating payment method. Change your subscription.
- What if I don't add a payment method before my first month ends?What happens if my account
- Terms of ServiceTerms of Service and Policies
- Are there any additional fees beyond the subscription cost?Credit card processing fees, shopper service fee, and payout fees explained.
- Can I cancel my subscription?How to unsubscribe from Homegrown.
Financials (Ledgers and Transactions)
Understand your earnings, fees, reserves, and payouts with clear, actionable insights.
- Sales tax setup, errors, and missing tax on ordersHow sales tax is calculated on Homegrown, what to do when it's missing, and how to resolve checkout tax errors.
- Understanding Your LedgerGet a clear view of your earnings, fees, reserves, and transactions all in one place.
- Transaction Types ExplainedUnderstand each transaction type in your ledger and how it affects your balance.
- Reserve Balance: What It Is and How It WorksLearn why part of your earnings are held temporarily and how reserves are released.
- Available Balance and PayoutsLearn how your available balance is calculated and when you’ll get paid.
- Sales Tax Collection and DeductionsLearn how Homegrown handles sales tax so you can focus on selling, not filing.
- Handling Refunds in Your LedgerLearn how refunds are processed, recorded, and how they affect your earnings.
- Subscription Payments and AdjustmentsUnderstand how your monthly subscription fees and any adjustments appear in your ledger.
- Financial Security and SupportLearn how Homegrown protects your financial data and how to get help when you need it.