Your Vendor Store
Managing your product, inventory, orders, locations, events. Interact with your customers.
39 articles
Default emoji product photosWhy your product might show an emoji instead of a photo, and how to upload your own image.
Vendor DashboardThe Tools to Manage Your Storefront.
AI tools — description, social post, and pricing helpersHow to use the in-dashboard AI tools to write product descriptions, generate social captions, and suggest pricing.
Templates library — copy-paste text and social postsPre-written text messages, social captions, and emails you can copy-paste to promote your store.
Messaging shoppers from your dashboardHow to send and receive messages with shoppers about their orders directly inside Homegrown.
Reviews on your storefrontHow shopper reviews work, where they appear, and how to respond to them.
Sharing your storefront link and QR codeHow to find, copy, and share your store URL — plus generate a QR code for in-person markets.
I have products in my inventory but my storefront is emptyWhy products in your dashboard might not appear on your live storefront, and how to fix it.
Optimizing Your Homegrown StorefrontHelping You Optimize Your Store for Local Pickup Success
The Vendor Setup ChecklistEach step in the checklist helps you build out your storefront, verify your business, and get ready to sell.
Adding Locations and Events to Your Vendor ProfileHelp customers know where to pick up their orders.
Using the City/State PulldownFind your city and state in the pulldown.
Adding Products to Your StoreAdd products and manage your inventory
Setting up your payment accountAdd Deposit Information, Track Your Earnings, and Get Paid Seamlessly
How do I start getting customers?Sharing your store link and promoting your store
Adding and Managing PostsPost messages and photos on your page.
Managing and Fulfilling OrdersFulfill orders with ease.
Navigating the Vendor AppFind Everything You Need to Manage Your Store from the iPhone App
Overview of the Vendor DashboardA quick overview of the Vendor tools.
Setting up your vendor store🛍 How to Set Up Your Store on Homegrown (Vendor Guide)
Subscriptions & Billing
Manage subscriptions and payments.
Understanding Your Subscription PlanHow your Homegrown subscription works, what it costs, and how billing works.
Six months free with the Founding Vendor offerHow the founding vendor 6-month free promo works, who qualifies, and how to claim it.
Switching between monthly, annual, and Founding Vendor plansHow to change your subscription billing frequency or move to the six-month founding vendor offer.
Why isn't my bank info or payment method saving?Troubleshooting steps when adding a deposit account, payment method, or pickup location fails to save.
Understanding Your Subscription Billing FrequencyHow often are subscriptions invoiced? When will I be billed for my subscription?
Managing Your SubscriptionUpdating payment method. Change your subscription.
What if I don't add a payment method before my first month ends?What happens if my account
Terms of ServiceTerms of Service and Policies
Are there any additional fees beyond the subscription cost?Credit card processing fees, shopper service fee, and payout fees explained.
Can I cancel my subscription?How to unsubscribe from Homegrown.
Financials (Ledgers and Transactions)
Understand your earnings, fees, reserves, and payouts with clear, actionable insights.
Sales tax setup, errors, and missing tax on ordersHow sales tax is calculated on Homegrown, what to do when it's missing, and how to resolve checkout tax errors.
Understanding Your LedgerGet a clear view of your earnings, fees, reserves, and transactions all in one place.
Transaction Types ExplainedUnderstand each transaction type in your ledger and how it affects your balance.
Reserve Balance: What It Is and How It WorksLearn why part of your earnings are held temporarily and how reserves are released.
Available Balance and PayoutsLearn how your available balance is calculated and when you’ll get paid.
Sales Tax Collection and DeductionsLearn how Homegrown handles sales tax so you can focus on selling, not filing.
Handling Refunds in Your LedgerLearn how refunds are processed, recorded, and how they affect your earnings.
Subscription Payments and AdjustmentsUnderstand how your monthly subscription fees and any adjustments appear in your ledger.
Financial Security and SupportLearn how Homegrown protects your financial data and how to get help when you need it.