Overview
Homegrown makes it easy to pick up your order at a location that works for you. Each vendor sets their own pickup locations and schedules, and this guide will help you understand how to select a pickup option when checking out.
How to Choose a Pickup Location and Date
1. Viewing Pickup Locations
Pickup locations are determined by the vendor and will be displayed in your cart.
If a vendor has multiple pickup locations, you’ll be able to select one from a dropdown list during checkout.
Locations may include:
Farmers Markets where the vendor sells.
Vendor-Owned Pickup Spots, such as a storefront or arranged meeting location.
💡 Fun Fact: Vendors can list their farmers market booths as a pickup spot, so you can grab your order while shopping for more local goodies! 🛍️
2. Choosing a Pickup Date
Once you select a location, the system will show available pickup dates based on the vendor’s schedule.
Most vendors offer pickup dates up to two weeks out, but availability varies.
You must select a pickup date before completing checkout.
🚀 Pro Tip: Some pickup locations may only be available on certain days (e.g., a vendor attending a weekend farmers market). Be sure to check the schedule carefully!
3. Can I Change My Pickup Details After Checkout?
Yes! If needed, you can reschedule your pickup after placing an order.
Go to My Orders, select your order, and look for the "Reschedule" option.
If pickup changes aren’t available in the system, you can message the vendor directly to request adjustments.
📅 Fun Fact: Flexible pickup options make it easier to plan your week! Vendors appreciate early pickups to keep their inventory fresh and moving.
Frequently Asked Questions
Can I pick up my order at a different location after checkout?
If a vendor has multiple pickup spots, you may be able to switch locations after checkout (depending on availability). Contact the vendor if you need to make a change.
What if none of the pickup dates work for me?
If the available dates don’t fit your schedule, we recommend contacting the vendor directly to see if they can accommodate a different time.
Do vendors charge extra for pickup?
No! Pickup is always free, and vendors do not charge any additional fees for it.
Next Steps
Now that you’ve selected your pickup location, you’re ready to:
➡️ Add and Manage Payment Methods