Overview
Your ledger includes a variety of transaction types—each representing a specific financial activity on your account. This guide breaks down what each type means, how it appears, and how it impacts your Reserve Balance or Available Balance.
Transaction Types and What They Mean
Type | Description | Balance Impact |
Sale | Same as Payment—some systems may label differently. If shown, reflects gross order amount. | Increases Reserve Balance |
Fee | Platform or payout fees (e.g., credit card processing fee, payout fee). | Reduces Available Balance |
Tax | Sales tax collected and deducted from the order for remittance. | Reduces Available Balance |
Subscription | Monthly subscription charges and payments. | Increases or Reduces Available Balance |
Reserve | % of order total held for time period to protect against disputes/refunds. | Reduces Available Balance and Increases Reserve Balance |
Refund | Amount refunded to the shopper for a returned/cancelled order. Note: Service fees are not refunded. | Reduces Available Balance and Reserve Balance |
Payout | Funds transferred to your deposit account (ACH), minus any fees. | Reduces Available Balance |
Adjustment | Manual entries for platform adjustments (e.g., credits). Does not affect available balance. | No impact on Available Balance or Reserve Balance |
💡 Fun Fact: Your ledger keeps things transparent. Every order creates multiple transactions so you can see exactly how funds move through your account!
Order-Related Transactions Example
When a shopper places an order, you’ll typically see:
Payment: Full order amount received.
Tax: Deducted sales tax.
Fees: Credit card processing fee (2.9% + $0.30 per transaction) and Customer Fee ($0.99 per order charged by Homegrown).
Reserve: 20% of gross order amount held for 30 days.
Payout: Funds disbursed to your account (weekly).
🚀 Pro Tip: Click the order number in the transaction description to view details about that specific order!
Frequently Asked Questions
Why are there multiple transactions for one order?
Homegrown breaks down each part of an order (tax, fees, reserve) so you have full visibility into where your earnings go.
What’s the difference between a Reserve and a Payout?
A Reserve is a temporary hold on part of your earnings. A Payout is when funds are actually sent to your bank account.
Why do some amounts say "Pending"?
Pending transactions haven’t been finalized yet (e.g., a new order payment). They don’t count toward your available balance until confirmed.
🔐 Fun Fact: Every transaction is timestamped, labeled, and linked for audit-ready clarity. No guesswork needed!
Next Steps
Want to learn more about reserve holds and release timing?
➡️ Reserve Balance: What It Is and How It Works