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Available Balance and Payouts

Learn how your available balance is calculated and when you’ll get paid.

Updated over a week ago

Overview

Your Available Balance represents funds that are ready for payout. It accounts for your completed sales, minus fees, reserves, and any pending transactions. This guide explains how your available balance is determined, when payouts occur, and how you can track your earnings.


What Is Your Available Balance?

  • Your Available Balance is the amount of money you can expect to be transferred to your deposit account during the next payout cycle.

  • It includes all finalized earnings from your orders minus:

    • Credit card processing fees

    • Sales tax deductions

    • Reserves (20% held for 30 days)

    • Any subscription or payout fees

💡 Fun Fact: Your Available Balance is always visible at the top of your ledger—so you know exactly what’s coming your way!


Where to Find Your Available Balance

  • Go to My Account → Finances → Transactions Tab or through your Vendor Dashboard using the Finance menu

  • At the top, you'll see:

    • Reserve Balance (funds on hold)

    • Available Balance (funds ready for payout)

    • Your Deposit Account ending in ******XXXX


How Payouts Work

Payout Details

Information

Payout Schedule

Every week with target deposit date of Friday

Payout Method

ACH direct deposit to your linked bank account

Minimum Payout Threshold

$10 minimum available balance required for payout

Payout Fee

$1.00 per payout deducted from your available balance

Payout Notifications

You’ll receive an email when your payout has been approved and sent


Viewing Payout Transactions

Each payout is recorded in your ledger with:

  • Date of payout

  • Amount transferred

  • Associated payout fee

  • Your deposit account reference (e.g., ******XXXX)

🚀 Pro Tip: Your payout must exceed $10 after fees to be processed. If not, funds will roll over to the next cycle!


Pending vs. Available Transactions

  • Some transactions are labeled “Pending” (e.g., a new order or reserve).

  • Pending transactions do not count toward your available balance.

  • Once finalized, they move into your available balance and become eligible for payout.


Frequently Asked Questions

Can I request an earlier payout?

No, payouts are processed on a fixed weekly schedule and cannot be manually triggered at this time.

What happens if my payout fails?

Our team will contact you if there’s an issue. Ensure your deposit account info is up to date to avoid delays.

Can I choose a different payout method?

Not yet! We currently support ACH only, but more options are coming in future updates.

🧮 Fun Fact: You can track every dollar—from sale to payout—right in your ledger. It’s like having your own mini accounting system built in!


Next Steps

Want to understand how sales tax impacts your earnings?
➡️ Sales Tax Collection and Deductions

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